Terms and Conditions

Effective date: October 18, 2026 · Veripheye Inc.

These Terms and Conditions ("Terms") are a legal agreement between you and Veripheye Inc. ("VeriPhEye", "we", "us") governing your use of the VeriPhEye website (veripheye.ai), the VeriPhEye owner web application, the VeriPhEye mobile applications, and the VeriPhEye API (together, the "Services"). By creating an account or using the Services you agree to these Terms and to our Privacy Policy. If you use the Services on behalf of a company, you represent that you have authority to bind it, and "you" includes that company.

1. The Services

VeriPhEye helps property owners and the people who clean and inspect their properties document a property's expected condition (a "baseline") and compare each later walkthrough against it. The Services use automated analysis, including machine-learning and generative models, to identify differences, draft checklists and summaries, and produce reports. We may add, change or remove features at any time.

2. Eligibility and accounts

• You must be at least 18 years old and able to enter into a binding contract.
• You must provide accurate account information and keep it current. You are responsible for everything that happens under your account and for keeping your password and sign-in codes confidential. Tell us immediately at support@veripheye.com if you suspect unauthorised use.
• Accounts have roles. A property owner manages properties and decides which housekeepers may inspect them; a housekeeper may record inspections only at properties an owner has assigned to them. Access to a property can be withdrawn by its owner at any time.

3. Your content

"Content" means everything you record, upload or enter in the Services: videos, photos, frames, marks, notes, property details, room lists and checklists. You keep ownership of your Content. You grant VeriPhEye a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, analyse, adapt (for example by extracting frames or generating summaries), transmit and display your Content as needed to provide, secure, support and improve the Services, and to share it with the other users entitled to see it (the property's owner and the housekeeper who recorded it). This licence ends when the Content is deleted from the Services, except for copies in routine backups and where we must keep it by law.

You represent that you have all rights and permissions needed for the Content you provide, including the right to record at the property and the consent of anyone who appears in a recording, and that your Content and your use of the Services comply with applicable law, including privacy, recording and tenancy laws. You are solely responsible for your Content.

4. Acceptable use

You agree not to:

• use the Services for any unlawful purpose, or to record people or places without the right to do so;
• access or attempt to access another user's properties, media or reports without authorisation;
• upload malicious code, interfere with the Services, or attempt to probe, scan or test their vulnerability without our written permission;
• reverse engineer, scrape, or build a competing product from the Services or their output, except where the law expressly allows it;
• resell or sublicense the Services without our written consent;
• use the Services to harass, discriminate against or harm anyone.

5. Automated results are not advice

Reports, checklists, verdicts and summaries are generated automatically and may contain errors or omissions. They are provided to help you decide, not to decide for you. VeriPhEye does not inspect properties, does not guarantee the condition of any property, and is not a substitute for a professional inspection, appraisal or safety check. Decisions about payments, deposits, cleaning quality, repairs, or any dispute between an owner and a housekeeper or guest are yours alone, and you should verify results before relying on them.

6. Relationships between users

VeriPhEye is a platform. We are not a party to any agreement between property owners, housekeepers, cleaning companies, guests or property managers, and we are not responsible for their conduct, work, payments or disputes.

7. Third-party services

The Services rely on third-party services, including Amazon Web Services for hosting and storage, Google ARCore for augmented-reality anchors, and third-party AI model providers for analysis. Your use of augmented-reality features is also subject to Google's applicable terms and the Cloud Anchors privacy notice shown in the app. Integrations you connect (for example a property-management system) are governed by that provider's terms. We are not responsible for third-party services.

8. Fees

Some features may require a paid plan. Prices, billing periods and any free-trial terms are shown when you subscribe. Fees are charged in advance, are non-refundable except where the law requires otherwise, and may change with at least 30 days' notice. Taxes are your responsibility. If a payment fails we may suspend paid features until it is settled.

9. Intellectual property

The Services, including software, models, designs, text and trademarks, are owned by VeriPhEye or its licensors and are protected by intellectual-property laws. Subject to these Terms we grant you a limited, revocable, non-exclusive, non-transferable licence to use the Services for your own property inspections. We welcome feedback and may use it without obligation to you.

10. Beta and test features

We may offer pre-release features or test builds (for example through TestFlight). They are provided as-is, may change or be withdrawn without notice, and may be less reliable than released features. Do not rely on a test build for anything important.

11. Termination

You may stop using the Services and ask us to delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Services, giving reasonable notice where practical. On termination your licence ends; sections that by their nature should survive (including 3, 5, 9, 12, 13, 14 and 15) survive.

12. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, VERIPHEYE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES OR THEIR OUTPUT WILL BE ACCURATE, COMPLETE, UNINTERRUPTED OR ERROR-FREE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VERIPHEYE AND ITS MEMBERS, OFFICERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, HOWEVER CAUSED. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AND ONE HUNDRED US DOLLARS (US$100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

14. Indemnity

You will defend, indemnify and hold harmless VeriPhEye and its members, officers, employees and suppliers from any claim, loss or expense (including reasonable legal fees) arising from your Content, your use of the Services, or your breach of these Terms or applicable law, including any claim that a recording you made violated someone's rights.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Before starting a formal dispute you agree to contact us at support@veripheye.com and try in good faith to resolve it informally for at least 30 days. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in the State of Delaware, and you consent to their jurisdiction, except that either party may seek injunctive relief in any competent court to protect its intellectual property. Nothing in this section limits rights you have as a consumer under the mandatory laws of your place of residence.

16. Changes to these Terms

We may update these Terms. We will post the new version here with a new effective date and, for material changes, notify you in the Services or by email at least 14 days before they take effect. Continued use after the effective date means you accept the updated Terms.

17. General

These Terms and the Privacy Policy are the entire agreement between you and VeriPhEye about the Services. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Our failure to enforce a provision is not a waiver. Notices to you may be sent to the email address on your account.

18. Contact

Veripheye Inc.
Email: support@veripheye.com